BUPL :: COVID-19

LIMITED IN-PERSON SERVICES

Bonnechere Union Public Library is excited to begin offering more services to the community. Please see below what is available and what remains unavailable. As the regulations change and allow us to offer more services we will strive to keep our patrons and the community informed.

When in doubt, just give us a call. Our phone number is 613.628.2400.

» Operating hours
» What is available
» What is not available

» Material pickup
» Safety protocols
» Digital services

OPERATING HOURS

As of Friday, July 3rd, the library will have modified operational hours.

Wed. 10:00 am - 4:00 pm
Thurs. 11:00 am - 5:00 pm
Fri. 10:00 am - 3:00 pm

Phone lines are open Tuesday to Saturday. They are not open Sunday or Monday.

WHAT IS AVAILABLE

Material pick up

Public computer use

Patrons are encouraged to book an appointment to access a public computer as there are limited stations available.
Sessions are limited to 30-minutes per patron.

Print, Scan, Fax

Patrons are encouraged to book an appointment if a computer is required for printing. The document can also be e-mailed to info@bonnechereupl.com. Your document will be printed and a time for pickup and payment will be scheduled.
Patrons requiring a scan, fax or copy are asked to bring their documents with them and staff will welcome them inside when it is safe to do so.

All online programming will resume

Programming efforts will prioritize an online delivery for the time being.

Phone services

Phone lines are open during operation hours. Staff are available to assist in placing holds, perform Readers Advisory and answer any questions.

Public wi-fi

WHAT IS NOT AVAILABLE

In-person browsing

Stacks remain closed to the public. Staff will pull relevant materials as needed.

In-person programming

Programming efforts will prioritize an online delivery for the time being.

Maker Space booking

The Maker Space and other gathering areas are unavailable. Furniture has been rearranged or removed to encourage social distancing and mitigate gatherings.

Donations

The library is not accepting donations until further notice.

Public washrooms are closed

MATERIAL PICKUP

Request a hold

Place your holds via our catalog (use your library card number and last 4 digits of your phone number), or by phone 613.628.2400. Not sure what you want? Call us during our open hours for Readers Advisory.
HOW TO SEARCH THE COLLECTION
HOW TO PLACE A RESERVE

Arrive at the library to pick up your holds

Once you have requested your books, arrive at the library during open hours and a member of the staff will invite you in once safe to do so.
Please return any currently borrowed materials by placing them in the dropbox.
Please observe any posted signage regarding social distancing and material handling.

Returning checked out items

Please place any returned materials into the blue dropbox at the front door prior to entering the building.

NOTE:
Beginning July 3rd, fines from late fees will begin to accrue once again and the standard borrowing periods will resume.

Borrowing periods: DVD: 1 week; Printed material: 3 weeks
Overdue fine: DVD: $1/day per DVD; Printed material: $0.25/day per printed material.

SAFETY PROTOCOLS

Maximum Occupancy

A maximum of seven public persons will be allowed in the library at one time. Note: a child is one public person. Patrons are asked to remain outside, observing all signage until waved into the building.

Sanitization and personal protective equipment (PPE)

All those entering the library must sanitize their hands. Those using public computers will be required to wear a mask during their visit and sanitize their hands and/or wear gloves.
Note: All PPE will be provided to patrons by the library.

Material Returns

Patrons are asked to deposit any materials they are returning in the blue Dropbox (next to the front door) before entering the building.

Exiting the library

Patrons will be asked to exit the library using the main entrance, but to keep to the right to avoid the lineup on the left.

DIGITAL SERVICES